Young Learners Residential Activity Manager - London Shoreditch
- Deadline: Thu 01 Mar 2018 00:00:00 GMT
- United Kingdom, London Shoreditch (N1 6HQ)
- EC English Language Centres
- Experience: ENTRY LEVEL
- Positions: 1
- Short Term/Summer job, Residential
Details of Position
Location: London Shoreditch (Postcode: N1 6HQ)
EC Young Learners Programme: The EC family all around the world is dedicated to creating and providing top quality English language programmes for juniors in the best destinations all the while making sure our young students are safe, happy, and making memories they will treasure long after they have returned home.
We are looking for a Residential Activity Manager who are responsible for the organisation and delivery of the Young Learner Summer Operation at our summer location in London Shoreditch. We are looking for self-driven and enthusiastic team members who fit EC's values and team spirit. The ideal candidate will be leading a large team of support staff, so requires strong leadership and excellent communication and organisational skills. The Residential Activity Manager reports directly to the Young Learners Programme Manager.
-Assists the Programme Manager with the overall management and leadership of the summer centre and to meet the centres agreed key performance indicators
-Provides excellent student service through strong leadership and by ensuring processes and procedures are followed. Guarantee delivery of our promises by identifying areas of improvement, analysing statistics and other data to continually look to improve the level of service we deliver for the student. Continuously evaluate and identify opportunities to drive improvements that positively impact the students experience.
-Manages all facilities related to the Operational function of the centre
-Ensuring along with the Centre Director that all Fire, Health and Safety policies and procedures are in place according to local laws and regulations
-Drives and promotes a great student services culture in EC
-Ensures that the right mechanisms are in place to ensure the welfare of the students
-Manages the day to day function of the front desk to include accommodation, activities, petty cash, and collection of monies that are identified by Finance as being owed by student.
-Post-secondary level of education
-Fluent in written and spoken English
-Customer Service Qualification
-Fluent in another language
-Working on EFL multicultural courses
-Experience working with Young Learners
-We love what we do
-We go the extra mile
-We have a can-do mindset
-We deliver what we promise
Job Specific Competencies:
Salary and Benefits
-Structured and established YL systems and procedures
-Excellent facilities and resources
-Accommodation may be provided
EC English Language Centres
More Company Information
EC is a market leader in the English language industry. We take pride in providing top quality service to our customers which, through constant improvements and innovations, touches the lives of thousands of people every year. Our business is a very human business and one that encourages self-expression, opinion and input from each and every one of our employees. Find out more about careers with EC.
Click here to visit the
EC English Language Centres website
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