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To maintain user privacy and to ensure all technical support requests and sales enquiries are logged, we offer assistance via this form or by email at We are unable to provide support by telephone or social media. If submitting a support request related to a account, please ensure you include your registered email address and/or username or client ID.

Please note that we are unable to respond to general career enquiries about Teaching English as a Foreign/Second Language or issues related to specific vacancies, training courses or language schools.

We endeavour to reply to support requests on day of submission. If you do not hear from us within 24 hours, please re-submit your request.

The acronym "TEFL" stands for Teaching English as a Foreign Language. There are many organisations that use the "TEFL" acronym in their company name. Please be aware that is not a provider of training courses, we are a job search platform. We cannot respond to enquiries related to training courses.

TEFL Professional Network Ltd. *Tel: +44 (0)845 652 0807. 
Registered office: 48 Arwenack Street, Falmouth, Cornwall TR11 3JH, United Kingdom. 
Company registered in England number 3354749. UK VAT registration number 875 4010 28. 
*Calls cost 2p per minute plus your phone company's access charge.

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