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Student Services Manager

Twin Training International Logo
  • United Kingdom: Greenwich.
  • Twin Training International
  • Experience: 2 YEARS
  • Number of positions: 1
  • Degree Required
  • Applicant must have right to work in United Kingdom.

Job Summary

Details of Position

Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services. We offer a diverse number of life-enhancing services to our clients and every member of our team is essential in achieving this.

Organisation and implementation of the activities and excursion programme at Twin English Centre London. Ensuring students supervision, welfare and pastoral care is always delivered to very high standard within the London school. Providing support to the Academic Teams including welfare and child protection training and advice. Providing excellent customer service following the company policies and values in a fast-paced environment. Act as an intermediary between different Twin Training international Departments to ensure smooth running of the London school duties.

Qualifications

Educated to degree level, preferably in Tourism, Education, Psychology or Social Work - desirable.
HSE-recognised First Aid certificate (such as St John's First Aid at Work)- desirable.
Teaching qualification desirable

Salary and Benefits

Salary: £29,000 - £30,000 per annum depending on experience
Location: Greenwich
Contract: Permanent - Full Time
Hours: Monday to Friday 08:30 17:00
Benefits:up to 25 days annual leave + bank holidays + Birthday Day off, per year; Long service award, an extra days annual leave per year completed, up to 5 additional days; 5 days paid sick leave per year; Employee referral scheme, up to £500 per successful referral; Sabbatical Leave the right to request up to 1 months unpaid sabbatical leave; Season ticket loan of up to £1000 per year; Pension contributions; Career development opportunities; 2 volunteering days per year; ability to purchase an additional 3 days annual leave per year; Death in service benefit, including an Employee Assistance Programme.

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Job Summary

Responsibilities
Review and update all policies and procedures relating to social programme and welfare in conjunction with the Academic Manager and the Central Operations Team.
Ensure risk assessments are completed for each activity/ excursion and include any extra risks for individual students.
Pre-book all facilities, services and equipment needed for social programme.
Review and update all activity and excursion plans.
Recruit, induct and manage Activity Leaders, and Interns.
Skill


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