Online Learning Client Advocate

Deadline: Fri 10 Dec 2021 00:00:00 UTC
  • Deadline: Fri 10 Dec 2021 00:00:00 UTC
  • United Kingdom: UK.
  • Guided e-Learning
  • Experience: 2 YEARS
  • Positions: 1
  • Degree Required

Job Summary

A GEL Advocate supports our clients' teachers and administrators to help them get the most from their GEL online learning system. We will teach you everything you need to know about GEL and online learning. You need experience working in an EFL school and excellent communication skills. In this role you will develop close relationships with many of the top EFL providers globally.

Details of Position

GEL is a leading provider of online learning systems in English language teaching. Our clients are some of the largest and most respected institutions in the industry including the British Council, EC English, ELS language schools, and International House schools. We are hiring a GEL Advocate, This is a key position with varied responsibilities. Your job will be to grow our company by supporting client schools and to help them get the most from the GEL products they have.

Simply put, an Advocate is an ELT teacher or trainer who helps our clients get the most benefit from their GEL system. You will become an expert on GEL and consult with our clients' administrative and academic teams to help them solve problems and use GEL to its full potential. You will work with a wide range of exceptional ELT professionals in multiple countries, both organising GEL implementations with new clients and staying current with existing clients to know what they are doing and make sure that GEL helps them achieve their goals.

An Advocate needs ELT teaching experience to understand our clients requirements. However, to be successful in this job you need to be able to build and maintain relationships, communicate clearly and effectively what GEL offers, and manage training and projects both remotely and in person.

This job will require travel, but because many our clients are international, you will need to be creative to effectively communicate. An understanding of social media and comfort using video and Zoom will be important in giving you tools to communicate with remote audiences.

In summary, your job will be to:

- Keep your clients productive and happy
- Develop and maintain relationships with key school stakeholders
- Use a variety of digital tools to communicate with remote clients
- Manage projects to a successful completion
- Train clients on the best ways to use GEL
- Promote GEL usage based on a thorough understanding of client needs
- Use relationships to gain referrals to new prospective clients

The most important characteristic is that you care about education, and you care about your clients. We look forward to your application!


You must be based in the UK with permanent leave to remain.
Common backgrounds to this job are: ELT teacher, Teacher Trainer, DOS, School Marketing and Sales (but with teaching experience).

Salary and Benefits

Between 23 and 32K depending on experience.

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Company Details

Guided e-Learning
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Job Location

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