Wed May 23 07:19:26 GMT+00:00 2018

Young Learners Programme Manager (Summer Job)

Deadline: Thu 17 May 2018 00:00:00 GMT
  • Deadline: Thu 17 May 2018 00:00:00 GMT
  • Ireland, Dublin 6
  • EC English Language Centres
  • Experience: 1 YEAR
  • Positions: 1
  • Degree Required
  • Short Term/Summer job

Job Summary

EC has vacancies for Programme Manager responsible for the Young Learner Summer Operation at our summer location in Dublin. This role is responsible for leading and managing all aspects of the Summer Centre to ensure that company strategic objectives are met.

Details of Position

Location: Dublin
Summer Job: 4th June to 22nd August 2018
About EC English Language Centres: Established in 1991 EC Malta was ECs first and only school. This small school quickly gained a wonderful reputation and became one of the leading English language schools in Malta. Fast-forward to today we have over 20 schools in six countries on three continents and a fantastic status for delivering English Language courses to Adults and Young Learners globally.
EC Young Learners Programme: The EC family all around the world is dedicated to creating and providing top quality English language programmes for juniors in the best destinations all the while making sure our young students are safe, happy, and making memories they'll treasure long after they've returned home.
Position Summary:
EC has vacancies for Programme Manager responsible for the Young Learner Summer Operation at our summer location in Dublin. This role is responsible for leading and managing all aspects of the Summer Centre to ensure that company strategic objectives are met. The YL Programme Manager leads the summer team in the delivery of all aspects of the experience and product, financial and commercial management, with a strong focus on customer service quality. Attention to detail and great communication is central to the role to ensure we deliver on our primary purpose of helping students succeed in a global community.
Key Responsibilities:
-Ensuring that consistently excellent customer service is delivered to the students in all aspects of their experience identifying areas of improvements through use of the tools and data provided, to ensure EC provides a clear differentiation in its customer service delivery.
-Responsible for the preparation and delivery of budgets, with continual tracking of financial performance and implementation of remedial actions as necessary to ensure delivery of agreed financial, academic and customer KPIs.
-Responsible for ensuring efficient use of resources in all aspects of the running of the Centre.
Responsible for ensuring all internal and external (local legislation, authorities and accrediting bodies) compliance requirements are met, with accreditation of the highest order obtained on inspection.
-Ensure timely and accurate reports are delivered as requested by the management team.
-Ensures that the right mechanisms are in place to ensure the welfare of the students
-Excellent communication skills
-Ability to multi-task
-Excellent time management

Qualifications

Education Required:
-To Degree Level
-Fluent in written and spoken English
Education Desired:
-Customer Service Management Qualification
-Fluent in another language
Experience Required:
-Experience in a similar managerial role in a customer focused business
Experience Desired:
-EFL / Managing residential summer programmes
-Health & Safety
-Service Management
-Admin experience
-Experience working with Young Learners
Behavioural Competencies:
-We love what we do
-We go the extra mile
-We have a can-do mindset
-We deliver what we promise
Job Specific Competencies:
-Integrating Information
-Empowering Teams
-Accomplishing Targets
-Structuring Tasks
-Being Resilient
Eligibility and Safe Recruitment:
Applicants MUST be eligible to work in Ireland.
EC is committed to promoting and safeguarding the welfare of children and young people and expects all staff to share this commitment:
-All gaps in CVs must be explained satisfactorily
-Proof of identity and qualifications will be required
-All references will be followed up and reference requests will ask specifically whether there is any reason you should not be engaged in situations where you have responsibility for, or substantial access to, persons under 18
-Appropriate suitability checks will be required prior to confirmation of appointment

Salary and Benefits

-Salary depending on experience
-Structured and established YL systems and procedures
-Excellent facilities and resources

Currency Converter

Company Details

Company/Organisation:
EC English Language Centres
More Company Information
Address:

Telephone:

Fax:

Click to view details

Website:
Click here to visit the EC English Language Centres website

Job Location

Search jobs by map location


Disclaimer | Application Advisory | Your Safety

Like the sound of this job, but not fully qualified?


Check out our Teacher Training Directory to find a course.

Check out our Teacher Training Directory to find a course.

Want More Jobs Like This Direct to Your Inbox?

Subscribe To Our Free Daily Newsletter

Your privacy is important to us. Your subscription email address will never be shared with anyone. Each newsletter includes a simple one-click unsubscribe button.

close