Young Learners Residential Activity Manager - London Shoreditch

Deadline: Thu 01 Mar 2018 00:00:00 GMT
Applicants with the appropriate legal status for employment in the European Union preferred
  • Deadline: Thu 01 Mar 2018 00:00:00 GMT
  • United Kingdom, London Shoreditch (N1 6HQ)
  • EC English Language Centres
  • Experience: ENTRY LEVEL
  • Positions: 1
  • Short Term/Summer job, Residential

Job Summary

We are looking for a Residential Activity Manager who are responsible for the organisation and delivery of the Young Learner Summer Operation at our summer location in London Shoreditch. We are looking for self-driven and enthusiastic team members who fit EC's values and team spirit. The ideal candidate will be leading a large team of support staff, so requires strong leadership and excellent communication and organisational skills.

Details of Position

Start Date: Mid June (9 Week Contract)
Location: London Shoreditch (Postcode: N1 6HQ)

EC Young Learners Programme: The EC family all around the world is dedicated to creating and providing top quality English language programmes for juniors in the best destinations all the while making sure our young students are safe, happy, and making memories they will treasure long after they have returned home.

Position Summary:
We are looking for a Residential Activity Manager who are responsible for the organisation and delivery of the Young Learner Summer Operation at our summer location in London Shoreditch. We are looking for self-driven and enthusiastic team members who fit EC's values and team spirit. The ideal candidate will be leading a large team of support staff, so requires strong leadership and excellent communication and organisational skills. The Residential Activity Manager reports directly to the Young Learners Programme Manager.

Key Responsibilities:
-Assists the Programme Manager with the overall management and leadership of the summer centre and to meet the centres agreed key performance indicators
-Provides excellent student service through strong leadership and by ensuring processes and procedures are followed. Guarantee delivery of our promises by identifying areas of improvement, analysing statistics and other data to continually look to improve the level of service we deliver for the student. Continuously evaluate and identify opportunities to drive improvements that positively impact the students experience.
-Manages all facilities related to the Operational function of the centre
-Ensuring along with the Centre Director that all Fire, Health and Safety policies and procedures are in place according to local laws and regulations
-Drives and promotes a great student services culture in EC
-Ensures that the right mechanisms are in place to ensure the welfare of the students
-Manages the day to day function of the front desk to include accommodation, activities, petty cash, and collection of monies that are identified by Finance as being owed by student.

Qualifications

Education Required:
-Post-secondary level of education
-Fluent in written and spoken English

Education Desired:
-Customer Service Qualification
-Fluent in another language

Experience Required:
-Working on EFL multicultural courses
-Sports Coaching
-Experience working with Young Learners
-Event Management
-Welfare Experience

Behavioural Competencies:
-We love what we do
-We go the extra mile
-We have a can-do mindset
-We deliver what we promise

Job Specific Competencies:
-Structuring Tasks
-Solving Issues
-Steering Others
-Being Resilient

Salary and Benefits

-Salary depending on experience
-Structured and established YL systems and procedures
-Excellent facilities and resources
-Accommodation may be provided

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Company Details

Company/Organisation:
EC English Language Centres
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Website:
Click here to visit the EC English Language Centres website

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