Experienced administrator/ customer service advisor
- Ireland, Dublin
- The TEFL Academy
- Experience: 1 YEAR
- Positions: 2
Details of Position
Interviews to take place 17th-19th May
Dealing with the needs of customers in an efficient manner, providing a high quality service.
Answering and responding to all incoming telephone calls, emails and live chats.
Confident and professional telephone manner is essential.
Booking new and existing students onto courses.
Liaising with tutors and communicating with the UK office on a daily basis.
General office administration.
QualificationsThe ideal candidate will have:
A confident and positive outgoing attitude and passion for customer service.
Strong computer skills, knowledge of Microsoft Office is essential.
Excellent multi-tasking skills.
Previous customer service experience.
Excellent time management, interpersonal and organisational skills.
The ability to be a team player but can also work under own initiative and make decisions quickly and effectively
Experience or knowledge of Teaching English as a Foreign Language or travelling would be an advantage.
Salary and BenefitsHours:
39 hours per week, Monday-Friday.
circa: €25k per annum
The TEFL Academy
More Company Information
The TEFL Academy is the UK's leading TEFL course provider. Our courses are designed to effectively teach our students the fundamental skills to enable them to be successful at teaching English as a foreign language (TEFL). The TEFL Academy courses aim to provide students with accurate information, skills and training to ensure they leave the academy with a sound understanding of teaching English, as well as a clearer picture of the TEFL industry as a whole.
28-32 Pembroke Street Upper
- Contact person:
- Andy Norman , Director
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