Head of Tutors in Turin

Deadline: Sun 30 Apr 2017 00:00:00 GMT
Applicants with the appropriate legal status for employment in the European Union preferred
  • Italy, Turin
  • Fluentify
  • Experience: 3 YEARS
  • Positions: 1
  • Degree Required

Details of Position

At Fluentify, we make language learning fun, natural, and efficient.
We are looking for a Head of Tutors to join our Education Team who will oversee a group of growing online teachers.
As the Head of Tutors, you will work with our Turin-based team.
Main Responsibilities:
- Manage team of remote English tutors in a fast-paced, entrepreneurial environment
- Recruit, hire, and train new team of international tutors (not only English-speaking)
- Communicate daily with tutor community to address issues and solve problems
- Provide ongoing support, quality monitoring and professional development for tutors
- Handle change management appropriately with new platform updates, changes, etc.
- Create and implement online trainings and written guidelines for new and existing tutors
- Optimize tutor management by suggesting new ways to make processes faster and more efficient
- Collaborate across sales and development teams to understand client needs and ensure tutors can meet them/ suggest ways to improve product based on how it is used
- Work with Head of Education on methodology development projects (curriculum development)

Qualifications

Requirements
Native level English speaker or bilingual
Minimum 2 years experience managing team either online or offline
Bachelor’s degree
Excellent communication skills
Flexible and growth mindset
Tech savvy
Extremely organized and detail oriented
Manage multiple priorities well
Eligible to work in Italy
Nice to have
Teaching experience (as well as Celta/ Delta/ TEFL etc.)
Italian, German, or proficient in other foreign language
HR experience

Salary and Benefits

- Competitive salary
- Opportunity to work with a fast-entrepreneurial team
- Flexibility
- International working environment

Company Details

Company/Organisation:
Fluentify
More Company Information
Contact person:
Katie Fallone, Head of Tutors

Job Location

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